Customers of Pakbulk has the right to Return or Exchange any product within a specific time period. If there is any quality/size/product damage issue, feel free to contact us.
A Return and Refund Policy is the agreement where we inform customers about our policies which includes the following pieces of information:
- How many days customers have to return a product?
Within 15 days of receiving the parcel.
- How will they receive the refund (credit or replacement)
It depends on the customer and the issue.
- Who pays for shipping to return the product?
- What if the Customer wants to exchange the product?
Our rider will come to customers given address and replace the product with a new one. Time duration is 2 to 5working days depending on customer location.
- How will the customer receive the refund payment?
The customer will receive the payment Via Bank Transfer/Easy Paisa/ Jazz Cash
Note: In order to refund any product you can contact us on this number 03462004510